Refund policy

Our approach

Every item at Silicon Relics is vintage, used, and sold in the condition described on its listing page — including, where applicable, honest disclosure of what was and wasn't tested, and any known issues. We'd rather tell you too much than too little. Please read the full listing, including the Condition Notes section, before buying.

Returns are accepted when:

The item arrives significantly not as described in the listing (for example: a listing said "tested and working" but the item doesn't power on at all)
The item arrives damaged in shipping (please photograph the packaging and item before unboxing further, and contact us within 48 hours of delivery)
We made an error in what we sent you

Returns are NOT accepted when:

The issue was already disclosed in the listing's Condition Notes — for example, an item explicitly listed as "as-is," "boot not fully verified," or "displays not working correctly" is exactly that; buying it means accepting that known condition
Simple buyer's remorse on a one-of-a-kind used electronics purchase
Normal wear consistent with the item's age and what was shown in listing photos

Process

Contact us within 7 days of delivery with your order number and a description (and photos or video) of the issue. If a return is approved, we'll provide instructions. Buyer covers return shipping unless the item arrived not-as-described or damaged in transit, in which case we cover it.